Introduction

At Markovex, we are committed to protecting your privacy and handling your personal information with transparency and care. By using markovex.shop and placing an order, you agree to this policy.

Who We Are

Business Name: Markovex
Website: markovex.shop
Email: support@markovex.shop
Phone: +1 213 555-0123
Address: 9315 Citrus Ave, Fontana, CA 92335, United States

Markovex is the data controller responsible for your personal information.

Information We Collect

You provide: Name, email, shipping/billing address, phone, payment info (processed securely — we never store full card details), order history, communications.

Automatic: IP address, browser type, device info, pages visited, cookies.

How We Use Your Information

• Order fulfillment and shipping notifications
• Customer support and returns
• Marketing with your consent (unsubscribe anytime)
• Website improvement and analytics
• Legal compliance and fraud prevention

Google Services & GMC Compliance

Markovex may use Google Analytics and Google Ads. We comply fully with Google Advertising Policies and Google Merchant Center policies. We do not sell personal information. Opt out: Google Analytics Opt-Out.

Cookies

Essential (cart/sessions), analytics (aggregated), and marketing cookies (with consent).

Data Sharing

We do not sell, rent, or trade your data. Shared only with payment processors, shipping carriers (USPS, UPS, FedEx), and analytics providers under contract.

Data Retention

Order records: 5 years minimum. Marketing data: until unsubscribe. Request deletion anytime.

Data Security

SSL encryption site-wide. PCI-DSS compliant payment processing.

Your Rights

Access, correction, deletion, portability, opt-out. CCPA and GDPR rights apply. Contact support@markovex.shop — 30 day response.

Children’s Privacy

We do not collect data from children under 13.

Contact

support@markovex.shop | +1 213 555-0123 | 9315 Citrus Ave, Fontana, CA 92335, USA